Joint Commission Introduces SAFER Matrix, Revamps Scoring and Survey Procedures

The Joint Commission’s multiphase process improvement project, Project REFRESH, includes what the organizations calls “a transformative approach for identifying and communicating risk levels associated with deficiencies cited during surveys.” The new approach, dubbed the “Survey Analysis for Evaluating Risk (SAFER)” approach provides organizations with additional information related to risk of deficiencies to help prioritize and focus corrective actions.

The Joint Commission identifies the development of this approach was driven by the organization’s focus on providing its accredited and certified organizations with an on-site and post-survey experience that allows the organization to see areas of noncompliance at an aggregate level – one that shows significant components of risk analysis including the likelihood to harm and the scope of a cited deficiency. Continue reading